2015 Boston Medical Center
We brought our successful Collaborative Coaching format to 6 directors at the Boston Medical Center on May 13, 2016. It was a win-win for everyone: the directors got high value from the coaching, and consultants learned from each other about how to approach a problem and how to ask great questions! Here is some of the feedback from the directors and the consultants:
- This was exceptional
- Not sure of my expectations coming in – this exceeded my expectations.
- Talented group of consultants who were focusing on me!
- Helped crystallize issues
- Process was very helpful; Eye opening
- Helped me see beyond my assumptions
- Terrific – never had an experience like this before
- One director thought the teams rehearsed, i.e., that it went so well, we did pre-work.
- Not about fear- this gave me a sense of abundance, opportunity, and hope
- Resistance is a gift & opportunity. Don’t avoid resistance; get buy in.
- Open and frank conversation: acknowledge past failures and what we need to learn
- Need to move beyond working in silos
- Identify key stakeholders: build regular relationships, not just when there are problems
- Care about them (stakeholders, people we want to collaborate with) first so they’ll care about me!
- Build incentive plan for positive outcomes
- Need to reflect more
- Let go and let staff do more
- The value of thought partners
- Spending political capital appropriately
We've already been asked to come back!!
- Coaching with other coaches was easier and more nuanced than doing it myself
- Sum is greater than the parts
- Important to trust the process
- Be open to wisdom; learning to let go
- The meeting as a whole was a metaphor for collaboration
- We didn’t compete as consultants, we built on each other
- The experience was real; great experience working on a vexing problem
- It was great the way we built on each other's questions