2015 Boston Medical Center

We brought our successful Collaborative Coaching format to 6 directors at the Boston Medical Center on May 13, 2016.   It was a win-win for everyone: the directors got high value from the coaching, and consultants learned from each other about how to approach a problem and how to ask great questions!  Here is some of the feedback from the directors and the consultants:

• This was exceptional
• Not sure of my expectations coming in – this exceeded my expectations.
• Talented group of consultants who were focusing on me!
• Helped crystallize issues
• Process was very helpful;  Eye opening
• Transformational
• Helped me see beyond my assumptions
• Terrific – never had an experience like this before
• One director thought the teams rehearsed, i.e., that it went so well, we did pre-work.

• Not about fear- this gave me a sense of abundance, opportunity, and hope
• Resistance is a gift & opportunity. Don’t avoid resistance; get buy in.
• Open and frank conversation: acknowledge past failures and what we need to learn
• Need to move beyond working in silos
• Identify key stakeholders: build regular relationships, not just when there are problems
• Care about them (stakeholders, people we want to collaborate with) first so they’ll care about me!
• Build incentive plan for positive outcomes
• Need to reflect more
• Let go and let staff do more
• The value of thought partners
• Spending political capital appropriately

• Coaching with other coaches was easier and more nuanced than doing it myself
• Sum is greater than the parts
• Important to trust the process
• Be open to wisdom; learning to let go
• The meeting as a whole was a metaphor for collaboration
• We didn’t compete as consultants, we built on each other
• The experience was real; great experience working on a vexing problem
• It was great the way we built on each other's questions