Merging Cultures

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Merging Cultures, presented by Anne Litwin Ph.D.

Have you ever worked for a company that underwent a merger?  or a company that was acquired by another company?  Or were you part of a department that joined with another department?  How did the merger/merging go?? Whether you are dealing with the merger of organizations, the joining of departments within an organization or the entry of increasingly diverse populations into the workplace, the process is invariably unsettling for all.  

In Part 1 of this workshop we did a simulation in which we explored the dynamics that typically happen when culturally diverse people enter an existing system. In Part 2 we looked at a framework for creating constructive outcomes of merging cultures.



We described the values, decision making style and taboos of 4 typical work cultures:
  • the Order Culture
  • the Spirit Culture
  • the Relational Culture
  • the Rational/Technical Culture.
Here's what the 4 groups came up with:

ORDER CULTURE

Strengths
- Focus on Task (accomplishment)
- Clarity (expectations, process, accountability etc.)
- Consistent treatment of people
- Evidence-based leads to 'real' results/improvements
- Having a structure/framework (with some flexibility) frees people to focus on the work and not spending valuable time constantly figuring out or inventing the process
- The structure can include hierarchy, teams, or whatever is best for the organization

How Decisions are Made
- Organized way
- Clear authority and accountability
- Input can come in variety of ways
- Implementation plans/timetables

Taboos
- People who don't operate within the framework
Motto (we didn't get entirely comfortable with this - needing more time)
- "Security of structure" or
- "Getting things done"

Values
- Boundaries
- Dependability
- The Strengths listed above



Relational Cultures


STRENGTHS
Interpersonal skills
We don’t offend anyone
Not a lot of unnecessary barriers to getting work done
Empowerment
More productivity
Synergy
Strong teams
Willingness to share resources
Recognize resources

HOW DECISIONS GET MADE
Process clear and agreed to
Understood by all
Not always consensus – can agree or live with a decision
Context driven
Recognize assets – strength based
Lots of voices influence decision making

TABOOS
Power plays
Me first
Lying
Too much ego investment
Withholding information
Dominating
Authoritarianism
Neglecting relationships
Viewing people as cogs
Attacking others
Confusing the person and the position

MOTTO
Working together we can accomplish something better

MOST VALUE
The people
Diversity of ideas, skills, expertise, perspectives
Relationships and relatedness
Laughter
People before roles
Synergy
Warmth




Rational/Technical Cultures

Strengths
• Best idea wins
• Crispness of thought
• Challenge people to deepen their thinking
• Anyone can contribute great ideas, at any level in the organization: meritocracy
• Respect for ideas trumps personal preferences

Decision Making
• Ideas win, not personality    
• Active idea gathering from diverse sources
• Transparency
• Challenge each other’s ideas, engage in good debate, competition

Motto
• Best idea wins

Taboos
• Enforced collaboration / inclusion
• Drama

Values
• Intellectual freedom